Frequently Asked Questions

FAQs

  • Yes, Dr. Yap is currently accepting new patients

  • You can phone our clinic at +1(250)477-5776 or book online here

  • No. Chiropractors are primary contact health providers in all provinces of Canada. This means that you can consult with a chiropractor without a referral from an MD.

  • Please bring your ID card, health services card, pertinent lab or imaging results, and completed intake forms (this form will be emailed to you before your appointment date).

  • During your appointment, you will be guided through a thorough physical exam that will require you to move your arms and legs. Please wear clothing that is comfortable to move in.

    For ex: T-shirt, shorts, tanktops, etc.

  • Yes. We accept ICBC claims for chiropractic and you do not need a referral or prior evaluation from an MD. Once you submit a claim and receive an ICBC claim number, you will be pre-approved and partially covered. Please bring this claim number to your appointment.

  • Yes. We accept WSBC claims for chiropractic care. You do not need a referral or prior evaluation from an MD before making an appointment. You will need to submit a WorkSafe BC claim to your employer following the injury. Please bring your WorkSafe Claim number to your appointment and you are generally pre-approved and covered for up to 8 weeks initially.

  • Often yes with most insurances. However, Extended Health Benefits coverage varies by the provider and the company providing the plan. As such, please check with your insurance provider.

  • Yes we offer direct billing for most insurance providers but not all. Please check with your insurance provider.